I used to think that there was this huge chasm between the average and the top performers on a sales team. While the results may be separated by a lot of white space, the effort required to generate is relatively close. The key difference is the top performing sales executive can have an intelligent conversation with a prospect on a range of topics relevant to the prospect’s business, the average performer can only speak about their solution…
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It’s your job to educate the customer, right? Maybe not. A truly educated customer might know more about your business than you know yourself. By contrast, a confused customer always needs your help to sort things out. So it may be in your interest to keep your customers a little bit confused…
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